MAIN DUTIES:
Ø To ensure that all guests are served in a timely and efficiently manner.
Ø To anticipate the needs of all guests, e.g. condiments, more drinks, etc.
Ø To ensure that complaints are handled in an efficient, prompt, guest satisfying way and are always communicated to the F & B / C & B / Duty Manager.
Ø To have a thorough knowledge of menus, specials, pricing, any changes, etc.
Ø To take every care to ensure highest possible standard of service through staff training.