At Planet, we want to take this opportunity to reassure you about our commitment to supporting your Hotsoft On-Premise PMS software. We appreciate from talking to our customers that Planet’s range of On-Premise PMS software solutions have been the engine room for many hotels globally for years.

We know how important these systems are for the smooth running of your hotel, so please be assured that we will continue to support you with their everyday use. We also want you to know that we have no plans to move this PMS platform to end of life.

To put this into context, we’re spending millions of Euros each year to keep our 10,000 On-Premise PMS customers steady, compliant and up to date. We will also continue to ensure they operate seamlessly. You will continue to benefit from 24/7 support from a fully secured, supported solution.

At the same time, we also want to stress that our future investment in PMS is being focused on developing our Cloud PMS platform. With Cloud PMS you also get simple integrations, and payments built in, all of which is easily accessible to you.

Our aim is to make sure our Cloud PMS platform is ready for you when you wish to move across to a new PMS and look forward to discussing with you what a move across to the Cloud might look like.

Ultimately, we very much hope to welcome and migrate as many of our On Premise customers across to Protel Cloud PMS as soon as possible so they can take advantage of the enhanced functionality and security this provides.

We’re excited about the future and will continue to share updates about our plans and progress as we move forwards.

For additional information about Planet Hospitality and to get in touch please contact us here.

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