Dunluce Lodge, is proud to announce its strategic partnership with Journey, a leader in hotel technology. This partnership marks a major advancement in enhancing the guest experience through state-of-the-art technology and personalised service offerings.

Located near the iconic Giant’s Causeway and overlooking the North Antrim Coast, Dunluce Lodge, is situated alongside the world famous Royal Portrush Golf Club. Managed by Valor Hospitality, renowned for its exceptional service and luxurious hotels, Dunluce Lodge is the north coast's only 5-star resort. By partnering with Journey, the hotel aims to elevate its guest experience, integrating cutting-edge technology with its timeless charm.

In addition to implementing Journey’s Experience Management System (EMS) and Ecommerce Platform for spa, retail, and vouchers at Dunluce Lodge, the partnership will also extend to providing comprehensive digital marketing services for both Dunluce Lodge and Valor group property, Seaton House in St Andrews. These initiatives are designed to drive direct bookings, streamline operations and enhance guest engagement, ensuring a seamless, personalised stay tailored to individual needs and preferences.

“Dunluce Lodge is synonymous with luxury and excellence,” said Stephen Meldrum, General Manager of Dunluce Lodge. “Our partnership with Journey is a testament to our commitment to providing our guests with the highest standard of service. By integrating Journey’s technology, we are not only enhancing the guest experience but also positioning Dunluce Lodge at the forefront of the hospitality industry in Northern Ireland.”

“I’ve worked with Journey for a number of years and seen some impressive commercial results. I can’t wait to see what we’ll do together at Dunluce Lodge and Seaton House,”Sinead McNicholl, Director of Sales and Marketing.

Elli Regan, Director of Ireland for Journey, said “We’re delighted to partner with Dunluce Lodge and Seaton House. The launch of these properties is the talk of the Irish & Scottish hospitality industry and at Journey we’re dedicated to making sure their digital experience is best in breed for both the hotelier and the guest.”

Contact details

Lisa Buttle

 +44 79 7432 0930
 lisa@journey.travel
Web journey.travel
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