Guestline has introduced a host of self-service options to their GuestStay offering, incorporating artificial intelligence (AI) to further reduce pressure on hotel staff while empowering guests.

The self-service portal, part of the GuestStay product, now enables guests to manage their hotel reservation with options to modify or update dates, rate plan or room type, and to pre-order additional products and services such as breakfast or parking in advance of their stay, all from the comfort of their own device.

As well as guest self-service, the portal enables hoteliers to prompt guests to complete admin processes from their own devices in their own time, such as pre-arrival digital registration, checking their spend during stay, and settling their bill and checking out on the day of departure.

Hundreds of Guestline customers are already benefiting from these tools, with the company continuing to innovate and invest in improving guest communications.

Click HERE to learn more about how Guestline’s GuestStay product empowers guests to take control of their stay.

Contact details

Clio O’Gara

 087 288 9876
 Clio.OGara@theaccessgroup.com
Web www.guestline.com