IHF Associate Member

Helping hotels sell and manage their experiences

Journey is a hotel ecommerce and technology business. We partner with over 750 hotels to help them increase their online bookings, drive direct revenue and manage experiences easily.

Established in 2010, we have a team of around 150 industry experts at the forefront of hotel ecommerce innovation.

Our portfolio includes:

• The world’s first all-in-one hotel Ecommerce Platform enabling guests to customise their stay by booking rooms, spa, dining and retail products in a single shopping basket
• An Experience Management System - unifying activities and facilities such as spa treatments, golf, bicycle hire, EV charging and more into one central system
• Journey Vouchers - market leading hotel gift voucher platform
• Website and Digital Marketing Services, to improve hotels’ digital marketing performance and web presence

Journey won the Exceptional Customer Satisfaction award at the Business Awards - Information Technology 2024, Best Hotel Technology Product (over 100 employees) at the Boutique Hotelier Awards 2023, ‘Innovation in Tech’ award at the Business Awards - Travel 2023, and GloucestershireLive’s Innovation Award 2023. Journey was also shortlisted for the Best Hotel Booking Solutions Provider at the 2023 World Travel Tech Awards.

Find out more – Click Here to download our company overview.

Contact us today

Lisa Buttle

  +44 79 7432 0930
  lisa@journey.travel
Web  journey.travel
  Connect on LinkedIn