IHF Associate Member

AI-powered Guest Communications Hub for Hotels

Use conversational AI specialised in hospitality to connect with your guests on their favourite social media and messaging apps, including Facebook Messenger, Instagram, WhatsApp and more. Implement the solution across the entire guest journey to benefit from AI-powered automation of:

• Answering frequently asked questions
• Website pop-up campaigns
• Lead generation
• Chat-based booking
• Welcome messages
• Digital check-in
• In-house requests
• Upsell and cross-sell campaigns
• Loyalty programme promotion
• Satisfaction surveys
• Check-out campaigns
• Guest reviews campaigns

HiJiffy was founded in 2016 with the mission of developing the most advanced conversational AI for hospitality. Seeking the perfect connection between hotels and their guests, we created a powerful Guest Communications Hub.

Powered by our proprietary AI - Aplysia - across the full guest journey, HiJiffy allows hoteliers to increase revenue from direct bookings and upselling while automating repetitive tasks to reduce operating costs and mitigate staff shortages.

More than 2,100 hotels in over 60 countries reimagine guest communications with HiJiffy’s omnichannel solution featuring cutting-edge tech innovations like self-learning, sentiment analysis, voice assistance, generative AI, LLMs, and more.

Contact us today

Shaun Sequiera
Senior Country Lead UK & Ireland

  0044 20 7038 7837
  shaun.sequeira@hijiffy.com
Web  hijiffy.com