Due to the current measures, IMRO will be extending the duration of credit notes that will be made available to customers, as well as the direct debit payment holiday until the 31st of May 2020.

In order to obtain a credit note and manage your account online, we request that all customers sign-up to the IMRO Self-Service Licensing portal. Please find the registration link here.

This will all be reviewed again before the end of May and a decision on June payments will be taken considering the circumstances at that time. If you require any further information on our COVID-19 procedure, please find our Customer FAQ here.