Job Description

Main Duties:

• To arrive for work on time dressed in full clean uniform, name badge, well groomed and presenting a professional appearance to our guests.
• Responsible for the smooth running of the Bar & Restaurant Department in line with company standards of Procedures, predetermined budgets and all relevant legislation.
• Training & Development of the Bar & Restaurant Team using relevant techniques and ensuring all training is documented.
• Employee Relations & Performance Management of the Bar & Restaurant Team with the assistance of the HR Department.
• To be aware of the day’s business in all Departments within the Hotel.
• Management of the departments staffing levels/holidays in line with departmental budgets.
• Supervise the activities of all Bar & Restaurant team to ensure all team members are aware of their responsibilities and are performing all duties to a consistently high standard.
• The Management of all stock level’s within the Department in line with Departmental Budgets
• To work with the Head Chef and Senior Managers on menu planning through monitoring of food sales and introducing new menu ideas.
• Management of cash handling procedures of department in accordance with company policy.
• To communicate our services and facilities to guests as required.
• To be aware and ensure compliance with all company policy’s regarding: Fire, Health & Safety, Hygiene, Food Hygiene, and Customer Care & Security.
• To read, understand and comply with your responsibilities/Management of your team’s as defined in the Health & Safety Statement and Staff Handbook.
• To liaise with all other Head’s of Departments and Duty Managers to ensure high quality of service is achieved at all times.
• To work in conjunction with the General Manager & Deputy General Manager to ensure the smooth and efficient running of the department and overall Business.
• Duty Manager shifts as required.
• Attendance at all Operational Meetings

Occasional Duties:

• To attend meeting/training sessions as required.
• To assist in the training and assistance of a new staff member.
• To carry out any other reasonable request made by Management.
• During peak times it may be necessary to work in other similar related departments.