Property Name:
Cork International Hotel
County:
Cork
Employment Type:
- Full Time
Department:
Reception
*other department:
Front Office
- Welcome and check in of guests, including processing of group arrivals
- Check out departing guests and carrying out Porter Duties
- Be seen as a main point of contact for guests, dealing efficiently with enquiries and any complaints
- Keep up to date on all hotel products, services, pricing and special promotional offers as well as daily VIPs and special events
- Maximize Sales revenues through up selling
- General switchboard duties including taking of reservations
- Project a professional manner with an emphasis on hospitality and guest service
Required Qualifications:
Minimum 2-3 years experience in 4-5* hotels and has a full driving license
Opera knowledge is essential
Required Skills:
Calm, efficient and organized
Excellent personal presentation and communication skills
A passion for delivering exceptional levels of guest service