Property Name: 
the g Hotel & Spa
County: 
Galway

Employment Type:

Department: 
Restaurant
*other department: 
Signature Lounges & Events

We are currently recruiting for an experienced waiter/waitress for our Restaurant, Signature Lounges and Events Suite.

Responsibilities:

  • To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and throughout their stay.
  • To anticipate the guests needs whenever possible to enhance quality service and in turn enhance guest satisfaction.
  • To assist in achieving hotel and departmental goals in relation to mystery audits and customer comments.
  • To ensure all guest queries are handled promptly and efficiently and re-laid to management.
  • To report on all guest feedback to a supervisor or manager.
  • To carry out departmental standards in accordance with our SOPs.
  • To ensure hotel standards are achieved at all times.
  • To ensure that the highest possible standard of personal hygiene, dress, appearance, body language and conduct is maintained at all times.
  • To provide support where necessary in other areas of the hotel
Required Skills: 
Requirements: Must have a minimum of two years experience within a four or five star establishment or comparable property. To be courteous and focused on providing a consistently high standard of service. Must be standards driven and detail orientated, with the desire to progress within the luxury market. To have the ability to lead, multi-task and make sound decisions in a fast paced environment. To maintain a professional image at all times through appearance. To possess excellent communication and interpersonal skills. To accept flexible work schedule necessary for uninterrupted service to hotel guests (available 5 out of 7 days per week including evenings and weekends).
Apply to
First Name: 
Maura
Surname: 
O'Donnell
Job Title: 
HR Manager
Phone Number: 
091 865200
Email: 
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